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Configuration & Setup
8 minutes
Setting Time-Based Rules and Business Hours
Configure your AI to behave differently based on time of day, day of week, or holidays. Set business hours, after-hours behavior, and holiday schedules.
Step-by-Step Instructions
1
Access Settings > Time Controls
2
Set regular business hours
3
Configure after-hours behavior
4
Add holiday schedules
5
Set timezone
6
Create time-based routing rules
7
Test different time scenarios
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