AI Receptionist for Restaurants & Hospitality
Never miss a reservation during service. AI answers calls instantly, books tables, captures special requests, and manages waitlists—even during your busiest hours.
-59%
Missed calls (peak hours)
78% → 94%
Weekend fill rate
100%
Special request tracking
+12 hrs/wk
Host engagement time
Success Stories from Restaurants & Hospitality Businesses
Harbor Bistro
-59% fewer missed calls at rush
An upscale seafood restaurant was losing reservations to competitors because staff couldn't answer phones during dinner rush.
Read full storyProblems We Solve for Restaurants & Hospitality
- Phones ring off the hook during dinner service, losing reservations
- Hosts pulled away from greeting guests to answer phones
- Special requests (dietary, celebrations, accessibility) get missed
- Waitlist management is chaotic during peak times
- No-shows happen because confirmation process is manual
Workflows Built for Restaurants & Hospitality
- 1Reservation booking: party size, date, time, seating preference (indoor/outdoor/bar)
- 2Special request capture: dietary restrictions, allergies, celebrations, accessibility needs
- 3Waitlist management for fully booked times
- 4Reservation confirmation via SMS with directions, parking, and dress code
- 5Day-of reminder with option to confirm or cancel
- 6Post-dining follow-up for reviews and email list opt-in
Ready to transform your restaurants & hospitality business?
See how FORAI can help you capture more leads, book more appointments, and delight more customers