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Analytics & Reporting
15 minutes
Understanding Your Analytics Dashboard
Master your analytics dashboard to make data-driven decisions. Learn which metrics matter and how to interpret trends. Key Metrics Explained: Call Volume, Answer Rate, Average Duration, Peak Times, Common Inquiries, Conversion Rate
Step-by-Step Instructions
1
Access Dashboard > Analytics
2
Set your date range
3
Review key metrics
4
Drill into specific calls
5
Export reports
6
Set up automated reporting
7
Share with team
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