In the United States alone, over 67 million people speak a language other than English at home. If your business can only communicate in one language, you're missing a massive market opportunity.
The Multilingual Opportunity
Non-English speakers in the US
Hispanic consumer market
Higher conversion with native language
Customers strongly prefer doing business in their native language. Studies show that 72% of consumers are more likely to buy when information is presented in their language, and 56% say the ability to get information in their language is more important than price.
The Traditional Challenge
The Cost Barrier
Hiring bilingual staff is expensive. Bilingual receptionists command 15-25% higher salaries, and finding someone fluent in multiple languages is even harder. For small businesses, multilingual coverage has traditionally been out of reach.
How AI Solves This
Modern AI receptionists like FORAI speak 25+ languages natively. This isn't translation—it's true fluency with proper idioms, cultural context, and natural conversation flow.
Languages Supported by FORAI
Plus 13+ more languages available
Automatic Language Detection
The best part? FORAI automatically detects the caller's language and responds accordingly. There's no awkward "Press 2 for Spanish"—the AI simply recognizes the language and switches seamlessly.
Example Interaction
AI: "Good morning, ABC Dental, how can I help you?"
Caller: "Hola, necesito hacer una cita para limpieza."
AI: "Claro que si! Tenemos disponibilidad el martes a las 2pm o el jueves a las 10am. Cual le funciona mejor?"
Industry Applications
Healthcare
Serve diverse patient populations without language barriers. Critical for compliance and quality care in communities with high immigrant populations.
Legal Services
Capture leads from non-English speaking potential clients who need legal help. Immigration law firms especially benefit.
Home Services
HVAC, plumbing, and cleaning companies can serve entire neighborhoods they previously couldn't reach due to language barriers.
Real Estate
Connect with buyers and sellers in their preferred language, building trust and closing more deals.
Average increase in captured leads after enabling multilingual support
Key Takeaways
- • 67+ million potential customers in the US speak languages other than English
- • AI provides native-level fluency in 25+ languages at no additional cost
- • Automatic language detection creates seamless customer experiences
- • Multilingual support typically increases leads by 40%